Any work undertaken by Sheila Logan VA is subject to the following Terms and Conditions:

 

 

Commissioning

 

· A written estimate, based on the client’s original brief, will be provided and the client’s written acceptance of the estimate will constitute authorisation for the work to commence in accordance with Sheila Logan VA’s Terms and Conditions.

 

 

Charges

 

· While Sheila Logan VA strives to provide as accurate an estimate as possible in response to the client’s enquiry, the estimate is not binding on Sheila Logan VA and will vary accordingly if the project content is not as originally indicated or where original requirements change, after due consultation with the client.

 

· All charges are in accordance with current rates and all rates are subject to review annually.

 

· Sheila Logan VA reserves the right to request a deposit, stage payments or the total estimated cost in advance from the client, if deemed necessary.

 

· Initial consultation with new clients, or existing clients in respect of a new project, is complimentary.  Additional time spent liaising with the client in respect of work being undertaken will be charged in accordance with current rates.

 

· Should the client cancel work already in progress, Sheila Logan VA will be entitled to immediate payment for the work undertaken.

 

· Projects specifically requested by the client to be expedited, resulting in the work having to be undertaken during evenings, weekends or UK statutory/public holidays, will be liable to a surcharge.

 

· Printing, material and postage costs and any other expenses incurred in relation to the work will be invoiced in addition to the rates stated.

 

· VAT is not applicable.

 

 

Payment

 

· An invoice will be submitted on completion of work and will become due and payable within 14 days of issue.

 

· Sheila Logan VA reserves the right to charge interest on all outstanding invoices.

 

· All invoices are submitted and payable in £ Sterling, with payment to be made preferably via bank transfer or by cheque, payable to Sheila Logan VA.

 

· Responsibility for settlement of any bank charges incurred by Sheila Logan VA, arising from bank transfers or dishonoured cheques, rests solely with the client.

 

 

Intellectual Property

 

· Sheila Logan VA will retain intellectual property rights over all original document designs, layouts and templates created in the process of assisting the client with their objective.

 

 

Confidentiality

 

· In the process of assisting the client with their objective, it is understood that Sheila Logan VA will be entrusted with proprietary information.  Such information is treated as confidential and will not be used other than for the purpose instructed by the client, neither will it be disclosed to a third party without the client’s written consent.  Sheila Logan VA will return any original materials supplied by the client and erase any related computer files on completion and payment of the work, unless otherwise instructed, and will consider signing a separate confidentiality clause should the client deem it necessary.

 

 

Limitation of Liability

 

· While Sheila Logan VA strives to ensure the accuracy of the finished work supplied to the client, it is the ultimate responsibility of the client to verify its accuracy upon receipt and no responsibility is accepted by Sheila Logan VA for errors relating to or contained in the finished work.  Any errors identified within 7 days of completion will be rectified free of charge, however all other amendments will be charged in accordance with current rates.

 

· Sheila Logan VA will attempt to adhere to delivery deadline estimates.  Estimates are issued for guidance only and are not binding on Sheila Logan VA and no liability is accepted in relation to losses arising from a failure to return a completed document within an estimated time.

 

· Sheila Logan VA accepts no responsibility for the content of any document supplied by the client or for the end use of any document produced on behalf of the client.  The client is solely responsible for its appropriate use.

 

· Sheila Logan VA takes all reasonable precautions to ensure documents and emails are virus free and accepts no liability for any damage caused by computer viruses.  It is the client’s responsibility to ensure they have adequate virus protection in place.

 

· Sheila Logan VA accepts no liability for any loss or damage to documents or data during transit or while at Sheila Logan VA’s premises.  The client is advised to make copies and, when posting materials, to send these via a traceable method such as recorded or special delivery.

 

· Sheila Logan VA reserves the right to refuse work from a client at any time and is not obliged to give the reasons for such refusal.

 

· For the purposes of safety and insurance, Sheila Logan VA cannot accommodate personal visits by

   the client.

 

 

Force Majeure

 

· In the event of circumstances beyond control, Sheila Logan VA will be entitled to suspend services

   without notice or penalty, however, all attempts will be made to minimise disruption to the client

   where at all possible.